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The widescale availability of user-friendly eCommerce platforms has contributed to the rapid growth of online sales. But despite the promise of plug-and-play, merchants and payment service providers (PSP) still face challenges when setting up e-stores. Here, we look at how ACI plugins can reduce the burden and speed ROI.
The global eCommerce market is experiencing rapid growth, with projections indicating it will reach $9.3 trillion by 2027.1 This growth encompasses various aspects, from app sales to embedded finance. A strong software solution is crucial for merchant operations to enhance online and omnichannel sales conversions and foster customer loyalty.
It’s estimated that 58% of US stores now rely on software platforms to manage their eCommerce operations. Solutions like Shopify, Magento, WooCommerce, SAP, Salesforce, and PrestaShop dominate the global space.2
These options allow merchants of all sizes to build eCommerce storefronts at low fees without coding experience, giving them the ability to:
- Scale quickly
- Drive innovation
- Deliver valuable data insights that enhance operational efficiencies
Offer built-in multi-language support, multiple currency options, and integrations through a unique subscription model.
Creating a compelling competitive edge
These platforms enable rapid scaling of merchant operations with integrated marketing, logistics, and customer service tools, leading to improved conversion rates and customer acquisition. This helps businesses access global markets and drive revenue growth.
For PSPs, the ability to offer merchants access to ecommerce platforms creates a powerful competitive edge — especially for those targeting merchants in sectors with high transaction volumes like fashion, furniture, grocery, and beauty.
When it comes to popularity and reach, the numbers are staggering:
- 78% of global online sales are powered by eCommerce platforms, with the top five players now controlling 45% of the market share4
- Shopify alone powers over 1.75 million businesses across more than 175 countries, generating $444 billion in sales5
- WooCommerce supports over 3.6 million stores and 31% of the world’s top 1 million sites6
- Magento (now known as Adobe Commerce) handles more than $155 billion in annual sales.7
eCommerce platforms are not always pain-free
While the benefits of using pre-built eCommerce platforms are clear, the challenges, particularly around setting up the storefront and payments, cannot be ignored.
Managing multiple integrations with various payment gateways and alternative payment methods can lead to escalating costs and technical challenges, especially with onboarding and pricing issues.
Let’s look at this simple example to understand economies:
The average cost to develop and support three shop plugins can reach £315,000. If businesses hire an external eCommerce agency, costs may rise to £780,000. Additionally, expect roughly £50,000 annually for maintenance, security, and compliance updates.
Additionally, PSPs face the challenge of eCommerce platforms blocking third-party integrations, limiting their ability to provide full-service solutions to their merchant customers.
ACI helps overcome integration challenges
ACI simplifies the connection between online stores and trusted payment platforms with direct integrations to major shopping cart plug-ins, providing multi-acquiring, smart routing, and access to over 200 APMs.
These subscription-based ready-to-use plugins simplify integration management and significantly reduce costs compared to using agencies or internal teams for storefront checkouts. They lower initial expenses, minimize ongoing security and compliance efforts, streamline upgrades, and expedite merchant onboarding. PSPs and merchants can efficiently scale their eCommerce operations while leveraging additional services like fraud management, access to various APMs, and analytics for a comprehensive eCommerce solution.
How ACI plug-ins add value for PSPs and merchants
| PSP | Merchants |
| Reduce technical barriers, limit restrictions, and lower costs of multiple integrations with ready white-label capable plug-ins. | Enable global acceptance for alternative payment methods, prevent fraud, and optimize payment strategies with single integration. |
| Gain a competitive edge and increase customer satisfaction by adding the most popular eCommerce platforms and payment methods. | Directly connect to banks and PSPs to increase speed to market while reducing compliance costs. |
Six ways ACI’s eCommerce plug-ins boost success
Whatever the size, scale, or scope of your business, you stand to gain significant benefits by leveraging ACI’s eCommerce plug-ins:
- Cost savings: Ready-made plug-ins significantly lower the costs of building and maintaining custom integrations
- Faster time to market: With ACI integration, achieve an 80% reduction in implementation time, resulting in faster launch cycles, quicker revenue, lower costs, and a competitive edge
- Enhanced tech and commercial flexibility: ACI’s model supports future growth and scoping. Our Payments Orchestration Platform offers diverse payment and fraud management options, vital for merchants in various regions or with multiple customer bases
- White-label with confidence: PSPs can customize and white-label solutions to precise business needs with access to the advanced features and functionalities of ACI Payments Orchestration Platform
- Security and compliance: ACI’s ready-made plug-ins come with built-in security and compliance features, ensuring that businesses are protected from data breaches and meet all local and global regulatory requirements
- Seamless updates and maintenance: Enjoy automatic system updates and ongoing maintenance that eases internal team workloads and keeps systems current.
Adopting a strategic approach to e-shop integration
As the global eCommerce market grows, merchants and PSPs need solutions that simplify integrations, allowing them to focus on business growth and enhancing customer experience.
ACI’s solution enables merchants and PSPs to enhance their eCommerce strategies. It offers flexible payment forms, plug-ins for popular shopping carts, popular global payment methods, and integrated real-time fraud prevention tools to support secure sales growth. Regardless of the platform you choose or the market you’re in, ACI can provide a cost-effective way to accelerate your e-shop strategy.
Get started today
ACI collaborates with major industry leaders, providing quick and easy methods to integrate plugins into your existing systems. Contact us, and an ACI expert help you meet your payment needs.
Sources
1Global Data – Ecommerce report (2023)
2Statista – E-commerce Platform Technologies & Facts
3Global Newswire – Global eCommerce Market to Hit Sales of $58.7 Trillion by 2028
4Shopify – https://www.shopify.com/
5Woocommerce – https://peertopeermarketing.co/e-commerce-platforms-for-business/
6Adobe – https://business.adobe.com/products/magento/magento-commerce.html
For more than 13 years, Miyesa Hussain has worked for some of the world’s leading financial companies in product, strategy, and commercial roles. Currently, she is responsible for driving significant growth of ACI’s business in Europe, the Middle East, and Africa by developing and maintaining strategic partnerships.
