A Digital Euro for the EU? The European Commission’s Call for an Impact Assessment

On April 5, 2022, the European Commission (EC) published a call for evidence for an impact assessment on a digital euro for the EU.

What you need to know about the launch of real-time payments in the United Arab Emirates

A sizable proportion of payments activity in the United Arab Emirates (UAE) is cash-based, but the market continues to shift toward modern, digital payment methods.

Real-Time in Real Life: The State of Real-Time Payments in the U.S.

A wave of digital change affecting both real-time payments and consumer behavior has swept across the world since the onset of the pandemic, but this wave was well underway before COVID-19 hit.

Remote Customer Service Representatives Are Here To Stay – And So Are The Risks

The world has done a spectacular job of embracing remote work in response to the COVID-19 pandemic. Thousands of jobs – and millions of workers – that previously seemed to be anchored to the workplace or workstation have been liberated.

Can cardholder data be stored without involving PCI scope?

Is it possible to store cardholder data without PCI scope? The short answer is no, but that doesn’t mean you cannot store a reference to it. Let me explain.

Keeping Pace With Ever-Changing Fraud Patterns in the Digital Era: Introducing Fraud Scoring Services

Consumers demanding faster, more convenient payments led to the rapid adoption of digital wallets and contactless payments.

Driving Asia’s Real-Time Payments Boom

There is no doubt, COVID has led to a profound shift in Asia’s payments landscape, transforming long-accepted payment behaviours, almost overnight. As social distancing became a basic part of life, contactless payments, and their real-time nature, provided a simple and immediate solution for the multiple payment issues faced by consumers.

The EBA Discussion Paper: What Can We Learn About the Review of the PSD2 Content?

Preliminary Observations on Selected Payment Fraud Data Under PSD2 On January 17, 2022, the European Banking Authority (EBA) published a Discussion Paper on its preliminary observations on selected payment fraud data under the PSD2.

Fraud Management for Acquiring Banks: Exceeding Expectations With SCA Exemptions Post-PSD2

Merchants in many markets experienced a decrease in footfall in physical stores across the 2021 holiday period. Although this is usually a busy shopping period in Europe, rising COVID-19 cases and new digital payment methods encouraged consumers to do more shopping online, across more channels and payment types than ever before.

How Westpac New Zealand Fights Fraud With Analytics and Intelligence

Research predicts that the global cost of fraud will reach $40.62 billion by 2027, 25 percent more than the fraud losses in 2020. With banks, PSPs and merchants racing toward real-time payments adoption, they must also acknowledge the increased risk of fraud that it brings, while further reducing the chances of recovering funds.

How Does Netflix’s ‘The Tinder Swindler’ Shed Light on the Problem of Social Engineering Scams?

The power to ignite conversation is indisputable for the online streaming service Netflix. First came ‘Tiger King,’ which got the world infatuated with privately-owned big cats in the U.S. Now, we are turning our heads to romance scams with the release of the true crime documentary, ‘The Tinder Swindler.’ Just like that, the streaming service has sparked conversation around how easy it is to unwittingly become a victim of authorized push payment fraud.

Speed Is Everything: Why Faster Payments Should Matter to Billers

Developing the best possible payments experience for customers should be top of mind for every biller, and yet, consumers’ expectations for a faster payments process have largely been unmet. A new ACI Speedpay Pulse study reveals that if consumers don’t get what they want, they are willing to go elsewhere in order to get it.