It’s clear that we’ve moved to a new era in payments. Is a checking account really a “checking” account? Clearly not! Moven’s Brett King describes it as a utility. Such ‘utilities’ being able to handle a variety of channel interactions is quickly becoming the expectation. Gen Y has no expectation or experience, as pointed out by our keynote, of writing checks.
So flexibility, choice and control around the evolving payments environment is more relevant than ever.