Merchants

Unboxing holiday trends: ACI’s insights on payments and fraud for the golden quarter

Banking

The evolution of payments: When size, speed, and change collide

Banking

The payment industry has three Rs: Rules, requirements, and regulations

A close up shot of a person typing on their keyboard, the blue light of the computer screen lighting up their hands.

Billers

Fraudsters are developing sophisticated scams in the utility sector

Merchants

Why white label is a powerful strategy for merchant acquirers: 6 insider secrets to get it right

For many merchant acquirers, a white label approach to payments orchestration is a smart strategy to keep capabilities and platforms ahead of the curve to meet aggressive expansion goals.

Merchants

The Strategic Pivot: Why Smart Merchant Acquirers Are Turning to Payment Orchestration

As competition intensifies and merchants move to multi-acquirer models, traditional acquirers must up their game with end-to-end solutions that offer greater choice, reach, and capability.

women sitting on steps

Billers

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.

Mobile Payment Fraud Verification

Merchants

Powering the world’s payments ecosystem with a best-in-class payments orchestration platform

Analyst firm Datos Insights recently released their Datos Matrix: Payment Orchestration Vendor Evaluation comparing payments orchestration vendors and named ACI’s merchant payments orchestration platform “Best in Class.” The main scoring categories Datos used to analyze payment vendors were provider stability, client strength, client service, product features, and functionality.

Merchants

Navigating merchant payments with industry experts

Payments orchestration is a game-changing strategy that centralizes payment flows across multiple providers and systems, but not all solutions are built the same. As the global economy becomes increasingly digital, organizations face a significant shift in payment processing and management.

Merchants

Need a refreshing spike in summer sales? Follow Amazon’s lead

Traditionally, the summer is a slower time for retail, with sales in the U.S. typically centered around key holidays like Memorial Day, the Fourth of July and Labor Day. In the summer of 2015, Amazon changed everything when it introduced Amazon Prime Day, its own all-purpose summer shopping holiday exclusively for Amazon Prime members. This helped the marketplace giant in two ways: it increased sales during a lull, and it provided an additional incentive to become an Amazon Prime member.

Prime time for real-time

Global payment trends
As the world adopts real-time payments, how does your market stand to benefit?

Merchants

Pay with my hand? No way!

While I was watching the news, a story came on about a new technology coming to the local Whole Foods where you could pay with your palm.

Paying bill on mobile phone

Billers

How a Modern Payments Experience Can Help Credit Unions Gain and Retain Younger Members

I recently attended the 2024 America's Credit Unions Governmental Affairs Conference, where one of the speakers said something that caught my ear: Essentially, the younger demographic is not fully aware of the concept of a credit union, its unique characteristics compared to other financial entities and the reasons why they might want to consider banking with them.

Merchants

5 Ways Optimizing Reconciliation Boosts Merchants’  Financial Health

Every merchant must reconcile transactions, but not every reconciliation tool is the same. Outdated back-end platforms can result in merchants missing out on multiple performance gains, while an automated, orchestrated approach can put their business out in front.

A digital graphic of the globe, there are connecting lines to various different locations showing the digital sharing of information.

Merchants

The complete guide to merchant payments orchestration

Payments orchestration platforms typically provide businesses with a single place to monitor and manage multiple payment systems, payment providers and multiple payment methods, allowing merchants to offer customers a wider range of payment options, while simplifying the payment process on the back end.

Billers

Top 3 Consumer Bill Pay Insights From the Latest ACI Speedpay Pulse Survey

Our latest bi-annual survey of consumers’ bill paying habits shows a large shift toward mobile adoption, indicating that Request to Pay is gaining traction. Plus, with faster payments more in demand than ever, the data reveals that 2022 is shaping up to be another year of big change for billers.

Person preparing to pay a bill

Billers

Remote Customer Service Representatives Are Here To Stay – And So Are The Risks

The world has done a spectacular job of embracing remote work in response to the COVID-19 pandemic. Thousands of jobs – and millions of workers – that previously seemed to be anchored to the workplace or workstation have been liberated.