Unlocking new revenue and longstanding successes in Africa

South Africa-based payment service provider, Peach Payments, worked to successfully deliver payment processing services to merchants with the ACI Payments Orchestration Platform in a competitive digital commerce landscape.

Peach Payments is a South Africa-based payments service provider with a vision to deliver world-class seamless and secured payment solutions to merchants in Africa. It enables businesses to easily accept payments on their websites and mobile apps, across every sector in the economy. Currently working with businesses in South Africa, Kenya and Mauritius and processing over R2 billion a month, Peach Payments is expanding to other countries in Africa. ACI Worldwide has partnered with Peach Payments over the past ten years to help them achieve this vision.

The challenge

To facilitate cross-border expansion, Peach Payments needed a technologically advanced payments orchestration platform to achieve its goal of becoming one of the largest PSP in the region. ACI has supported Peach Payments’ expansion in Africa, connecting to new multiple acquirers in Kenya and Mauritius.

What was, and still is essential to Peach Payments is working with a technology payments partner that provides and adapts global expertise to local needs. The ACI Payments Orchestration Platform needed to feature streamlined and rapid merchant integration — a developer-centric technology with a single platform that supports multiple payment functions, fraud prevention and unified processes. Peach Payments continues to differentiate itself from the market by providing a growing list of features and functionalities to its clients and maximize its resources, without exposing the business to escalating costs.

The solution

Peach Payments integrates with ACI Payments Orchestration Platform via a single unified API. ACI’s platform’s global payments network, featuring hundreds of acquirers and alternative payment methods globally, gives Peach Payments the ability to develop their customers’ business market share in South Africa and expand to new territories while also enabling Peach
Payments to connect with an extensive network of African APMs and acquirers.

The open payments architecture makes it one of the most advanced and flexible payment solutions on the market and increased Peach Payments’ merchant onboarding process by 30%^*, allowing Peach Payments to easily build plugins for merchants and provide integrated eCommerce and mCommerce payment options.

The results

For more than a decade, the strong collaboration between ACI and Peach Payments as enabled them to increase their market share. Peach Payments has experienced exceptional growth in recent years, with revenue increasing more than 650% since 2020 — and 80% in 2022 alone.^*

ACI has demonstrated continuous development of its payments orchestration platform, which has supported Peach Payments to successfully deliver payment processing services in digital commerce to the African market and be a differentiator and innovator in an ever-evolving complex payment landscape.

In terms of technology, the underlying open architecture of the platform has helped Peach Payments overcome obstacles to its growth: fast merchant onboarding, eCommerce and mCommerce assimilation and access to African acquirers and alternative payment methods.

About Peach payments

Peach Payments makes online commerce and digital payments accessible to small and large merchants across the African continent. It works with businesses in Kenya, Mauritius and South Africa, providing a toolkit that enables them to accept, manage and make payments via mobile and web.